Cookie Policy

How SynFlowNet uses cookies and tracking technologies

Last Updated: January 2025

1. Introduction

SynFlowNet uses cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and personalize content. This Cookie Policy explains what cookies are, how we use them, and your options for managing them.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites remember information about you, such as your preferences and browsing history. Cookies serve various purposes, including:

  • Remembering login information
  • Storing user preferences
  • Tracking website usage and performance
  • Personalizing content and advertisements
  • Analyzing user behavior for improvements

3. Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for website functionality, authentication, and security Session-based
Performance Cookies Track website performance, page load times, and user interactions Up to 2 years
Functional Cookies Remember user preferences, language settings, and customizations Up to 1 year
Marketing Cookies Track user interests and behavior for personalized advertising Up to 2 years
Analytics Cookies Analyze website usage patterns and user behavior Up to 2 years

4. How We Use Cookies

4.1 Essential Functionality

Some cookies are necessary for the website to function properly. These include authentication cookies that verify your identity when you log in and session cookies that maintain your login status while you browse.

4.2 User Experience

We use cookies to remember your preferences, such as your language choice, display settings, and learning preferences. This allows us to provide a more personalized experience each time you visit.

4.3 Analytics and Improvement

We use analytics cookies to understand how visitors use our website. This information helps us improve our courses, content, and user interface. We may use Google Analytics or similar services for this purpose.

4.4 Marketing and Advertising

We may use marketing cookies to track your interests and show you relevant advertisements on other websites. These cookies help us understand which content interests you most.

5. Third-Party Cookies

Some cookies are placed by third-party services on our website, including:

  • Google Analytics: For website traffic analysis and user behavior tracking
  • Payment Processors: For secure payment processing
  • Social Media: For social media integration and tracking
  • Advertising Networks: For targeted advertising

These third parties have their own cookie policies and privacy practices. We recommend reviewing their policies for more information.

6. Similar Tracking Technologies

In addition to cookies, we may use other tracking technologies including:

  • Web Beacons: Small transparent images used to track website usage
  • Pixels: Tiny graphic files used to track user interactions
  • Local Storage: Technology similar to cookies for storing data locally
  • Device Fingerprinting: Identifying devices based on their characteristics

7. Cookie Consent and Management

When you first visit our website, we display a cookie consent banner. You can:

  • Accept All: Allow all cookies as described in this policy
  • Customize: Choose which types of cookies you prefer
  • Reject Non-Essential: Accept only essential cookies required for functionality

Your consent preference is saved for future visits. You can change your cookie settings at any time through your browser preferences.

8. How to Control Cookies

You have control over cookies through your browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete specific cookies
  • Block all cookies or specific types of cookies
  • Set preferences for cookie acceptance

For instructions on managing cookies in your specific browser, please visit:

  • Chrome: chrome://settings/cookies
  • Firefox: Preferences > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Privacy > Clear browsing data

9. Impact of Blocking Cookies

Please note that blocking cookies may affect your ability to:

  • Log into your account
  • Access course materials
  • Save your preferences
  • Track your learning progress
  • Receive personalized content

10. Do Not Track Signals

Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing DNT signals. SynFlowNet does not currently respond to DNT signals, but you can use other methods to control cookies as described above.

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) regarding your personal information and cookies. You have the right to:

  • Know what personal data is collected
  • Know whether data is sold or shared
  • Delete personal data
  • Opt-out of data sales or sharing

To exercise these rights, please contact us at support@synflownet.com.

12. Changes to This Cookie Policy

SynFlowNet may update this Cookie Policy periodically to reflect changes in our practices or new technologies. We will notify you of material changes by updating the "Last Updated" date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

13. International Users

Users in the European Union and other regions with strict privacy regulations should note that we comply with GDPR and similar laws. We obtain explicit consent for non-essential cookies from users in these regions.

14. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

  • Email: support@synflownet.com
  • Phone: +84 (0) 28 3825 1234
  • Address: 123 Tech Avenue, District 1, Ho Chi Minh City, Vietnam

15. Additional Resources

For more information about cookies and online privacy: