Frequently Asked Questions

SynFlowNet is an online platform offering comprehensive IT courses and training programs designed for professionals in Vietnam. We provide self-paced, affordable courses taught by industry experts covering web development, backend engineering, cloud computing, AI/ML, and more.

SynFlowNet was founded in 2022 and has rapidly grown to serve over 12,000 learners across Vietnam. We've built partnerships with leading tech companies and have a team of 35+ experienced instructors.

While we're not a traditional university, our certificates are recognized by tech companies in Vietnam and Southeast Asia. Our courses are designed in collaboration with industry professionals to ensure relevance and quality.

All our instructors have 5+ years of professional experience in their respective fields. Many work or have worked at leading tech companies. They bring real-world experience and practical knowledge to every course.

Simply visit our courses page, select the course you're interested in, and click "Enroll." You'll need to create an account or log in first. You can start learning immediately after enrollment.

It depends on the course level. Beginner courses require no prior experience. Intermediate courses typically assume basic programming knowledge. Advanced courses require experience with relevant technologies. Each course page clearly lists prerequisites.

Yes! Our platform is fully responsive and works on all devices. You can watch lectures, take quizzes, and complete assignments on your smartphone or tablet. However, some hands-on coding projects work best on a computer.

You have lifetime access to all course materials. Even after completing a course, you can revisit the lectures, projects, and resources whenever you need them. This includes future updates to the course content.

Yes, you can download lecture videos, course notes, and project files. This allows you to learn offline and have a copy of all materials for future reference.

Yes! Upon completing a course and passing the final assessment, you'll receive a certificate of completion. These certificates are recognized by tech companies and can be added to your LinkedIn profile and resume.

Our Learning Roadmaps are structured learning paths for specific career goals (Frontend Developer, Backend Developer, Data Scientist, etc.). They guide you through the right courses in the right order to build comprehensive skills for that career path.

Absolutely! Every course includes hands-on projects based on real industry scenarios. These projects are designed to build portfolio pieces you can showcase to potential employers. They simulate real working environments and best practices.

Pricing varies by course length and depth. Individual courses range from affordable rates for shorter programs to premium rates for comprehensive bootcamp-style courses. We offer payment plans and seasonal discounts.

We offer a 30-day money-back guarantee. If you're not satisfied with a course for any reason, you can request a full refund within 30 days of enrollment, no questions asked.

Yes! We offer flexible payment plans for most courses. You can pay in installments to make learning more affordable. Contact our support team for specific payment plan options.

Yes, we offer limited scholarships for students from disadvantaged backgrounds. We also have discounts for groups and corporate training. Contact us to learn about available options.

You have multiple options: post your question in the course forum where instructors and fellow learners can help, contact our support team directly, or schedule a 1-on-1 session with an instructor (premium option).

Yes! Each course has its own discussion forum where students can ask questions, share solutions, and help each other. We also have a general community forum for networking and job opportunities.

You can reach us via email (support@synflownet.com), phone (+84 (0) 28 3825 1234), or live chat on our website. Our support team typically responds within 24 hours during business days.

Yes! We provide career support including resume review, interview preparation, portfolio guidance, and job placement assistance. Our career team actively works to connect graduates with tech companies.